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Car Accident Lawyers Gold Coast

Injured in a car accident in Queensland?

A Compulsory Third Party (CTP) claim is a personal injury claim that someone who sustains an injury in a motor vehicle accident in Queensland may make if they are not at fault, or were only partially at fault for the car incident. Our Queensland personal injury lawyers offer legal advice regarding CTP claims and the relevant processes involved.

Our team is focused on providing clear legal guidance for all our clients. We work to minimise fees and out-of-pocket costs where possible, and assist with lodging CTP claims with the right insurer. Claimwise also connects our clients with rehabilitation support services as required. 

Here at Claimwise, our workcover lawyers Gold Coast team provides legal services and advice for workplace injury matters as well.

What is a Compulsory Third Party Claim?

A Compulsory Third Party (CTP) claim is a personal injury claim made by an injured person after a car accident on Queensland roads.

CTP claims can be made by various road users, including, but not limited to, drivers, passengers, motorcyclists, cyclists, pedestrians, e-scooter riders, or others involved in road accidents.

The claim is lodged against the at-fault person’s CTP insurance provider, for example Suncorp or Allianz. The CTP insurer is different from the property damage insurer of the vehicle.

In Queensland, CTP claims are not available where a person is wholly responsible for causing an accident.

However, claims may be possible in cases of partial fault, with compensation reduced proportionally.

Claiming Compensation After a Motor Vehicle Accident

Several factors can affect a person’s eligibility for a compensation claim following a motor vehicle accident. While there are standard practices, individual circumstances and external factors can influence potential outcomes.

Injuries You Could be Eligible to Claim For

CTP claims are available for various types of injuries sustained in motor vehicle accidents. While every case is judged individually and outcomes can vary, these claims may cover conditions, such as:

  • Whiplash: A common neck injury (cervical spine) caused by a sudden and forceful movement of the head
  • Orthopaedic injuries: These are any injuries involving the skeletal system e.g. fractures, joint injuries, and spinal injuries.
  • Brain injuries: Any injury to the brain that disrupts normal function, such as traumatic brain injury (TBI) and acquired brain injury (ABI)
  • Psychiatric injuries: Any mental health conditions that arise as a result of the incident, such as PTSD, anxiety, and depression

Claimwise provides analysis of accidents and documentation to assist with CTP claim processes.

Types of Compensation

CTP claims may include various categories of compensation depending on individual circumstances. Personal injuries can affect numerous areas of life, and claims may provide compensation for various types of losses.

Compulsory Third Party claims are typically made up of the following categories:

  • General damages: This includes things like pain, suffering, and loss of enjoyment of life as a result of the injury
  • Past and future economic loss: This includes any economic loss suffered as a result of the injury
  • Past and future incident-related expenses: This includes any medical and rehabilitation costs faced while recovering from the injury
  • Gratuitous care: This includes the costs of any extra care or assistance required as a result of the injury

Claimwise can provide access to treatment providers or rehabilitation clinics, such as physiotherapists and osteopaths.

It’s important to be aware that not every claim will be approved for all the above categories.

Every circumstance is different and outcomes depend heavily on the severity of the accident and the complexity of injuries. Whether it was a rear-end car accident, or a collision with a cyclist, Claimwise can help.

The process

Submit

Submit

Submit an enquiry, send us an email or chat with us on the phone about your potential claim

Review

Review

Our lawyers will review and discuss your claim with you

Acceptance

Acceptance

We help you start saving money on your total legal fees

Connect with treatment providers

Connect with treatment providers

We lodge your claim with the insurer and help you access rehabilitation like physio or osteo

Gather Evidence, Draft Documents

Gather Evidence, Draft Documents

We draft all documents and gather all necessary medical, financial and lay evidence to maximise the value of your claim

Resolution

Resolution

We use our expertise to ensure that your matter resolves in a way that maximises your damages

Why Choose Our Gold Coast Car Accident Lawyers?

Here at Claimwise, we have a simple but important mission: to save you money on legal fees.

Unlike other personal injury law firms, we charge based on the outcome of a claim, rather than an ongoing fee as matters progress.

Personal injury lawyer costs in Queensland can vary, however Claimwise aims to be more affordable and accessible than typical legal fees. We are personal injury lawyers offering ‘no win, no fee’ arrangements, which means we care about the success of our clients.

Our Values at Claimwise

We understand that legal fees can be a significant concern in personal injury matters.

Our lawyers work differently; they don’t have daily billing targets like most firms. This means there are no hidden, growing legal fees for extra support or guidance.

We share our knowledge and are committed to providing quality legal services.

Even if someone is partially at fault in a car accident, we approach every case with the same level of care.

People → First. Always.

Passion → We believe in what’s right.

Transparency → Advice and insights you understand

Partnership → Good relationships lead to good results

Cost Comparison of Claimwise vs Without Claimwise

With Claimwise Without Claimwise
50/50 Rule Applies Fees are capped at 25% Fees are capped at 50%
50/50 Rule Doesn’t Apply Fixed fee (based on where the claim resolves, locked in at 50% or less than typical fees) Flexible fee (ongoing bill)

In either scenario, with Claimwise you could save up to 50% or more on your legal fees.

*Actual fees and costs depend on individual circumstances, matter complexity, and terms of engagement. Personal legal advice should be sought regarding specific fee arrangements.

Motor Vehicle Accident Frequently Asked Questions



Am I suing another person?


No. CTP claims are made against the insurer of the ‘at-fault’ vehicle, not the driver or owner of the vehicle itself.

What is CTP insurance?


Compulsory Third Party (CTP) insurance covers vehicle owners and drivers who are legally liable for causing personal injuries to another party (drivers, passengers, pedestrians, cyclists, motorcyclists) during a motor vehicle accident. CTP insurance is automatically deducted out of the annual registration fees paid by vehicle owners.

Who can make a CTP claim?


Anyone injured in a car accident in Queensland can make a CTP claim providing the accident is due to the fault (either total or partial) of another driver, vehicle owner or another person insured under a CTP insurance policy.

Does CTP insurance include damage to vehicles or property?


No. CTP insurance only covers personal injuries arising from car accidents, however, your personal injury damages can include the cost of hiring a replacement car while you get another one.

Who do I make my CTP claim against?


CTP claims are made against the CTP insurer of the vehicle that caused the accident. This is usually Suncorp, Allianz, NRMA or QBE.

Can I make a claim if I was partially at fault for the accident?


If you were partially at fault for a car accident, you can still make a claim against your own CTP insurer, but your compensation could be reduced to the extent that you have contributed to your own injuries. This is called contributory negligence.

Can I make a claim if I was a passenger injured when someone else was driving my car?


Yes. In cases such as this, you will need to make the claim against your own CTP insurer.

How long have I got to make a claim?


Important dates called Limitation Dates” apply to people looking to make CTP claims in Queensland. If you’re asking how long you have to make a personal injury claim in Queensland, the answer depends on a few factors — and the timeframes are very strict.

If the at-fault vehicle can be identified and has current registration, you have:

  • 9 months from the date of the accident, or if your symptoms are not immediately apparent, the first appearance of those symptoms, to lodge a compliant Notice of Accident Claim form with the CTP insurer.
  • If you attempt to lodge a claim after 9 months but before 3 years, you will need to give the CTP insurer a “reasonable excuse for delay”.
  • You cannot lodge a claim after 3 yearsfrom the date of accident.
  • Lastly, if you have consulted a lawyer about the possibility of making a claim, you have 1 month from the date of that consultation to lodge a compliant Notice of Accident Claim form, otherwise you will need a reasonable excuse for delay.

If the at-fault vehicle cannot be identified or is unregistered, you have:

  • 3 months from the date of the accidentto lodge a compliant Notice of Accident Claim form with the Nominal Defendant.
  • If you attempt to lodge a claim with the Nominal Defendant after 3 months but before 9 months, you will need to give the Nominal Defendant a “reasonable excuse for delay”
  • You cannot lodge a claim after 9 months with the Nominal Defendant.

How Long Does it Take to Make a CTP Claim?


Lodging the initial claim only takes a few days, but the entire claim process depends on the severity of an injury. If an injury reaches ‘maximum medical improvement’ (injury has stabilised and is unlikely to improve in the next 12 months) without complication, claims can be resolved within 8 months.

However, more severe or complex injuries may take upwards of 1-2 years.

How much is my CTP claim worth?


The value of a personal injury claim can only be determined once your injuries are ‘stable’ – meaning that your symptoms are not likely to drastically change. Once your injuries are stable and all the relevant evidence has been obtained your lawyers can estimate how much your claim is worth.

Will the CTP insurer pay for my rehabilitation and treatment?


CTP insurers usually offer to pay for treatment and rehabilitation after a compliant Notice of Accident Claim form has been lodged.

CTP insurers will only pay rehabilitation expenses that are:

  • Reasonable and appropriate.
  • Related to the injuries you sustained in the accident; and
  • Are validated by original receipts.

Rehabilitation generally includes services like physiotherapy, GP visits or return to work services.

What can I do to maximise my chances of getting my treatment paid for by the insurer?


For whiplash claims, CTP insurers are much more likely to fund your rehabiliation within 12 weeks of the date of the injury, so moving as quickly as possible is the best thing that you can do. After 12 weeks, some insurer may be reluctant to fund rehabilitation.

For other types of injuries, insurers are generally happy to fund rehabilitation providing there is an up to date referral from your general practitioner and/or medical specialists.

If police didn’t attend the scene of the accident, do I have to report the accident?


Yes. To make a CTP claim you have to report the accident to the police. This is done by filling out a “Report of Traffic Incident to Police Form” and taking it in to any local police station.

Do I Need to Report a Car Accident to the Police in QLD?


To make a CTP claim, you must report the accident to the police. Any accidents that involve an injury should be reported, and CTP claims may not be approved without the appropriate police report documentation.

Will Insurance Go Up for a No-Fault Claim?


CTP insurance is a fixed, state-regulated deduction from Queenslander’s registration. These fees do not increase if you are at fault for an accident and someone claims against your CTP insurer. 

That said, comprehensive or property damage insurance premiums are set by private companies that may view any road accident as an indicator of higher future risk. This may vary depending on your provider and scenario.

What is the 50/50 Rule in Queensland?


The 50/50 rule is a safety net instigated to avoid legal fees from consuming more than half of a personal injury claim. It states that any ‘no win, no fee’ lawyer cannot charge more than 50% of a client’s net compensation after key expenses have been paid. 

Importantly, 50% is only a maximum amount that lawyers can take, it is not a requirement. At Claimwise, if the 50/50 Rule applies, we cap our fees at 25% (half the statutory maximum) where the vast majority of law firms choose to take 50%.

How Does Insurance Work if It's My Fault?


Any property damage claim resulting from an accident is made separately to your CTP claim. If you are at fault in a car accident, your insurer may cover the cost of damages depending on your policy. Generally speaking, with comprehensive insurance you may be required to pay an excess before your provider steps in to cover the remaining costs. Under third party insurance, a provider may only cover the cost of the damages to the other driver/s.